Engagement

Service Dashboard Commission

A complete commission to design and deliver a service performance dashboard for an administrative team—covering indicator selection, layout, briefing packs, and handover training.

Who it is for

Municipal, provincial, and ministry administrative teams that need a clear view of service performance for leadership briefings.

What you receive

A maintained service dashboard and matching briefing pack the team can use in standing review meetings.

Included

  • Discovery workshops with the administrative team
  • Indicator map tied to the service register
  • Dashboard layout for screen and print briefing packs
  • Two revision rounds on structure and wording
  • Handover session for the team that will maintain the board

Not included

  • Software licensing fees charged by third parties
  • Ongoing data entry after handover
  • Legal or audit opinions

Process

  1. Scope call and document review
  2. Indicator and audience workshops
  3. Draft board and pack for comment
  4. Revision and sign-off
  5. Handover and maintenance briefing